Legal
Copyright & DMCA Policy
HEOSSI respects intellectual-property rights and expects the same of Bee users. This policy explains how to report copyright infringement on Bee-hosted surfaces (workspace content, community-published adapters, documentation), how counter-notification works, and how we handle repeat infringers. It implements the notice-and-takedown framework of the US Digital Millennium Copyright Act (17 U.S.C. § 512) and the equivalent provisions of the Singapore Copyright Act 2021.
1. Reporting copyright infringement
- Send a notice containing: (a) identification of the copyrighted work you claim is infringed; (b) identification of the material you claim is infringing, with enough detail for us to locate it (URL or resource id); (c) your contact information (name, address, email); (d) a statement that you have a good-faith belief the use is not authorised by the copyright owner, its agent, or the law; (e) a statement, under penalty of perjury, that the information in the notice is accurate and that you are the owner or authorised to act for the owner; and (f) your physical or electronic signature.
- Incomplete notices may be rejected. We may share the notice (minus your contact details where appropriate) with the affected user.
2. Where to send notices
Email: bee-dmca@heossi.com. Service of process and postal correspondence: bee-legal@heossi.com (HEOSSI (Pte.) Ltd., Singapore).
3. What we do on receipt
We review valid notices promptly, remove or disable access to the identified material expeditiously where the notice is well-founded, and notify the user who posted it, providing a copy of the notice.
4. Counter-notification
- If your material was removed and you believe that was a mistake or misidentification, send a counter-notice containing: (a) identification of the removed material and its prior location; (b) a statement under penalty of perjury that you have a good-faith belief the removal was a mistake or misidentification; (c) your name, address, and email; (d) consent to the jurisdiction of the courts at your address (or, if outside the relevant jurisdiction, to a competent court over Bee); and (e) your signature.
- Unless the original complainant informs us within 10–14 business days that it has filed a court action, we may restore the removed material.
5. Repeat infringers
We terminate, in appropriate circumstances, the accounts of users who are repeat infringers.
6. Misrepresentation
Knowingly materially misrepresenting that material is infringing, or that it was removed by mistake, can make you liable for damages (including costs and attorneys' fees) under 17 U.S.C. § 512(f) and equivalent laws.
7. Outside the United States
For content subject to other copyright regimes (including the Singapore Copyright Act 2021 and Berne-Convention jurisdictions), use the same channel and elements above; we apply the same review, takedown, counter-notice, and repeat-infringer process.
Questions about this document? Contact bee-dmca@heossi.com. Service of process: bee-legal@heossi.com (HEOSSI (Pte.) Ltd., Singapore).
Counter-signed copies on request. The text on this page is the canonical published version. For procurement teams that need a counter-signed copy of the Terms, DPA, or Order Form, email bee-legal@heossi.com. Where there is conflict between this page and an executed counter-signed agreement, the counter-signed agreement controls.