Legal
The legal documents that govern Bee.
All published in full, every clause readable on a single page, every date stamped. The counter-signed copies that procurement teams need are available on request.
Terms of Service
Master agreement that governs your use of the Bee platform — API access, the Workspace, CLIs, SDKs, and downloadable adapters. Singapore law, SIAC arbitration.
Privacy Policy
How we collect, use, share, retain, and protect personal data of website visitors and account holders. Covers EEA/UK GDPR, Singapore PDPA, and California CCPA/CPRA rights.
Data Processing Addendum
B2B controller-processor terms for Customer Data. Includes the sub-processor list (Schedule A), Annex II security measures, EU SCCs + UK Addendum for cross-border transfers, and 72-hour breach notification.
Acceptable Use Policy
Absolutely prohibited content, restricted Tier-3 domains, AI safety expectations for agents built on Bee, abuse reporting, and DMCA takedown procedure.
Security Practices
Program-level security for procurement and vendor-risk teams — cryptography, identity, secrets management, vulnerability handling, incident response, audit posture, and attestations.
Cookie Policy
Strictly-necessary cookies for authentication and CSRF; analytics and marketing categories off by default and enabled only via the cookie banner.
AI Transparency & Disclosure
You are interacting with an AI: disclosure of Bee's nature, capabilities and limitations, the synthetic-media stance, EU-AI-Act-aligned prohibited practices, and the cryptographically signed machine-readable facts contract.
Accessibility Statement
WCAG 2.2 AA target and European Accessibility Act awareness, our current status stated honestly (partially conformant, no formal audit yet), known limitations, and the feedback channel.
Copyright & DMCA Policy
Notice-and-takedown for copyright infringement (17 U.S.C. § 512 + Singapore Copyright Act 2021): notice elements, the designated agent, counter-notification, and the repeat-infringer policy.
Government & Law-Enforcement Data Requests
Disclosure only under valid legal process, at the narrowest lawful scope, with customer notice by default; MLAT for foreign authorities; documented emergency-request handling.
Regional Terms & Mandatory Rights
Country-specific terms for worldwide sales, including non-waivable consumer rights, withdrawal and cancellation rules, local privacy rights, taxes, sanctions, and the limits of Singapore-law and SIAC clauses.
Model Improvement & Data Use
How Bee uses interactions for model improvement by default, how to opt out, safety-event handling, training-data sources, withdrawal, and deletion.
Content Moderation, Notices & Appeals
How illegal or policy-violating content is reported, reviewed, restricted, explained, appealed, preserved, and disclosed—including an EU DSA-aligned notice-and-action process.
Developer & API Terms
Additional rules for API keys, integrations, agents, downstream AI disclosures, rate limits, security testing, generated output, and customer end users.
Model Governance, Training Sources & Copyright
A public summary of Bee model provenance, training-data categories, copyright and rights-reservation controls, evaluations, limitations, incident handling, and EU AI Act posture.
Partner Program Terms
Build · Service · Resell · Cloud / Platform partner lanes. Eligibility, no application fee, IP, confidentiality, no warranty, Singapore venue.
VC Partner Program Terms
Relationship-grade partnership for venture firms whose portfolio companies build on Bee. No fees, no exclusivity, no revenue-share obligation.
BEE for Startups Program Terms
Credit awards ($1K–$25K), 60-minute architecture review, optional /platform listing, compliance head-start, and routing-telemetry opt-in.
Procurement, audit, and counter-signed copies
Counter-signed copies of the Terms of Service, Data Processing Addendum, and customer-specific Order Forms are available on request from bee-legal@heossi.com. Where there is conflict between the published version of a document on this site and an executed counter-signed agreement, the counter-signed agreement controls.
For security-attestation evidence (CSA STAR Level 1, ISO 27001 program documents, penetration test summary), contact bee-security@heossi.com — released under NDA.
Vulnerability disclosure follows RFC 9116. Reports to bee-security@heossi.com are acknowledged within 24 hours. We commit not to pursue legal action against good-faith researchers.
Operating entity
HEOSSI (Pte.) Ltd.
UEN 202532790K
Jurisdiction & venue
Singapore
SIAC arbitration · English
Service of process
bee-legal@heossi.com
Legal queue
Data-subject rights
bee-privacy@heossi.com
GDPR · PDPA · CCPA · 30-day response